Terms of service

Terms of Service

Last Updated: September 2, 2026

Welcome to Wetie. These Terms of Service govern your access to and use of the Wetie website, products, services, and online store. By accessing our website or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or services.

1. About Wetie

Wetie operates an online retail store offering cycling and bike GPS products and related accessories. Our goal is to provide customers with reliable products, clear information, and a straightforward shopping experience.

Wetie
160 E Tasman Dr, Suite #112
San Jose, CA 95134
United States
Phone: +1 (206) 800-3186
Email: support@wetie.net

2. Website Use

You may use the Wetie website for lawful purposes and in accordance with these Terms. You agree not to misuse the website, interfere with its operation, attempt unauthorized access, introduce malicious software, or use the website for fraudulent or unlawful activities.

3. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, pricing, and other information displayed on our website are accurate and current. However, minor variations in product appearance, packaging, specifications, or availability may occur.

Product information should be reviewed carefully before placing an order. If you have questions about a product, please contact us before purchasing.

4. Prices and Availability

Product prices and availability may change without prior notice. We reserve the right to correct pricing, product information, or availability errors when they occur.

If an obvious pricing or product information error affects an order, we may contact you before processing the order to confirm whether you would like to proceed at the corrected price or cancel the order.

5. Orders

Placing an order through our website constitutes a request to purchase the selected products. An order is not considered accepted until it has been processed and confirmed by Wetie.

We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including in cases involving suspected fraud, unauthorized transactions, inaccurate information, product availability issues, or pricing errors.

If we cancel an order after payment has been received, any amount charged for the canceled order will be refunded using the applicable payment method.

6. Payment

Payments are processed through the payment methods made available during checkout. You agree to provide accurate and complete billing and payment information.

Wetie does not intentionally retain complete payment-card information on its own systems when payment processing is handled by third-party payment providers.

7. Shipping and Delivery

Orders are generally processed within 1–2 business days. After processing, standard delivery generally takes approximately 4–8 business days, depending on the destination and carrier.

Delivery estimates are provided for guidance and are not guaranteed delivery dates. Carrier delays, weather, customs processing, incorrect addresses, or other circumstances outside our reasonable control may affect delivery times.

8. Returns and Refunds

Wetie accepts eligible returns within 30 calendar days from the date of delivery. Return shipping is provided at no cost to the customer, and we do not charge a restocking fee.

Eligible products should generally be returned in appropriate condition and with the included accessories, packaging, and other materials where reasonably available.

For complete information about eligibility, the return process, exchanges, cancellations, and refunds, please review our Return and Refund Policy.

9. Order Cancellations

If you need to cancel an order, contact us as soon as possible at support@wetie.net.

Cancellation requests cannot always be guaranteed because an order may already have entered processing or shipment. If an order cannot be canceled before shipment, you may use the applicable return process after delivery.

10. Customer Responsibilities

You are responsible for providing accurate information when creating an order, including your name, shipping address, billing information, email address, and other required details.

Wetie is not responsible for delays or additional costs resulting from incorrect or incomplete information supplied by the customer.

11. Intellectual Property

Unless otherwise stated, content appearing on the Wetie website, including text, graphics, logos, page designs, images, and other materials, is owned by or used by Wetie with appropriate rights.

You may not reproduce, copy, distribute, modify, sell, or commercially exploit website content without appropriate authorization.

12. Third-Party Brands and Products

Some products sold or referenced on our website may be manufactured by third-party companies. Brand names, trademarks, logos, and product names remain the property of their respective owners.

Wetie does not claim ownership of third-party trademarks unless expressly stated.

13. Third-Party Services and Links

Our website may use third-party services for functions such as payment processing, shipping, analytics, security, or other store operations.

Our website may also contain links to third-party websites. We are not responsible for the content, policies, availability, or practices of websites operated by third parties.

14. Privacy

Your use of our website is also subject to our Privacy Policy and Cookie Policy. These policies explain how information may be collected, used, stored, and disclosed when you use our website.

15. Website Availability

We aim to keep the Wetie website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

We may temporarily suspend or modify portions of the website for maintenance, updates, security, technical issues, or other operational reasons.

16. Disclaimer

To the extent permitted by applicable law, the Wetie website and its content are provided on an "as available" basis. We do not guarantee that every website feature, product listing, or piece of information will always be complete, current, or error-free.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Wetie will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products, except where such limitation is prohibited by law.

Nothing in these Terms is intended to exclude or limit any consumer rights or legal protections that cannot lawfully be excluded or limited.

18. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, or reasonable expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another party's rights.

19. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our services, website, business practices, or legal requirements.

The updated version will be posted on this page with a revised "Last Updated" date. Your continued use of the website after an update constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

20. Governing Law

These Terms are intended to be governed by applicable laws of the United States and the State of California, without regard to conflict-of-law principles, except where applicable consumer protection laws require otherwise.

21. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

22. Contact Us

If you have questions about these Terms of Service, an order, a product, or our services, please contact us:

Wetie

160 E Tasman Dr, Suite #112
San Jose, CA 95134
United States

Phone: +1 (206) 800-3186

Email: support@wetie.net

© 2026 Wetie. All rights reserved.