Privacy Policy
Privacy Policy
At Wetie, we respect your privacy and are committed to protecting the information you provide when shopping with us.
1. Introduction
```This Privacy Policy explains how Wetie ("Wetie," "we," "us," or "our") collects, uses, discloses, and protects information when you visit or make a purchase through our online store.
Our store sells GPS devices and cycling technology products, including bike GPS computers and related accessories.
By using our website, you acknowledge the practices described in this Privacy Policy.
```2. Information We Collect
```We may collect information that you provide directly to us when you use our website, place an order, contact customer support, or otherwise interact with Wetie.
Information You Provide
- Name and contact information.
- Billing and shipping address.
- Email address and telephone number.
- Order and purchase information.
- Information you provide when contacting customer support.
- Account information if you create an account with us.
- Other information you voluntarily provide through our website.
Payment Information
Payments made through our online store are processed using payment service providers and payment systems available through Shopify and other applicable providers.
We generally do not directly store complete payment card numbers on our own systems. Payment information may be collected and processed by the applicable payment provider according to its own privacy and security practices.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including information such as your IP address, browser type, device information, operating system, referring website, pages viewed, and interactions with our website.
```3. How We Use Your Information
```We may use collected information for legitimate business and operational purposes, including:
- Processing and fulfilling orders.
- Processing payments and transactions.
- Providing shipping and delivery services.
- Communicating with you about your order.
- Responding to customer service requests.
- Processing returns, refunds, and exchanges.
- Providing information about products or services you request.
- Maintaining and improving our website and shopping experience.
- Detecting, preventing, and addressing fraud, abuse, and security issues.
- Complying with applicable legal and regulatory requirements.
- Sending marketing communications where permitted and in accordance with your preferences.
4. Cookies and Similar Technologies
```Wetie and our service providers may use cookies, pixels, tags, and similar technologies to operate our website and understand how visitors interact with it.
Cookies may help us remember preferences, maintain shopping-cart functionality, improve website performance, understand website traffic, and support relevant advertising or marketing activities.
You may be able to control cookies through your browser settings or through cookie-related choices made available on our website. Disabling certain cookies may affect some website functionality.
```5. Shopify and Service Providers
```Our online store is operated using Shopify's e-commerce platform. Shopify may process information necessary to operate our store, including information related to orders, payments, website interactions, and customer accounts.
We may also use trusted service providers to help us operate our business, such as payment processors, shipping providers, technology providers, analytics services, customer support providers, and marketing services.
These providers may have access to information only as reasonably necessary to perform services on our behalf or as otherwise permitted by applicable law.
```6. Sharing Information
```We do not sell your personal information as part of our ordinary e-commerce operations.
We may share information with third parties when reasonably necessary to operate our business, including:
- Payment processors and financial service providers.
- Shipping and delivery providers.
- Shopify and other technology providers.
- Website hosting, analytics, and security providers.
- Customer support and communication providers.
- Marketing and advertising service providers where permitted.
- Professional advisers and service providers.
- Government authorities or other parties when required by law.
7. Marketing Communications
```If you choose to receive promotional communications from Wetie, we may use your email address or other contact information to send information about products, promotions, offers, or updates.
You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the message or by contacting us.
Even if you opt out of promotional communications, we may still contact you when necessary regarding transactions, orders, customer-service matters, security, or other important service-related communications.
```8. Data Security
```We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information.
```9. Data Retention
```We retain personal information for as long as reasonably necessary to provide our services, complete transactions, maintain business and transaction records, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements.
When information is no longer reasonably required for these purposes, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
```10. Your Privacy Choices
```Depending on where you live and applicable privacy laws, you may have certain rights concerning your personal information.
These rights may include the ability to:
- Request access to personal information we hold about you.
- Request correction of inaccurate personal information.
- Request deletion of personal information, subject to applicable exceptions.
- Opt out of certain marketing communications.
- Exercise other privacy rights provided by applicable law.
To make a privacy-related request, please contact us using the information provided below. We may need to verify your identity before completing certain requests in order to protect your information.
```11. California Privacy Rights
```If you are a California resident, California privacy laws may provide you with additional rights regarding your personal information.
Depending on the circumstances and applicable law, these rights may include rights to know about certain personal information we collect, request deletion or correction, and opt out of certain forms of sharing or processing where applicable.
Wetie does not discriminate against customers for exercising privacy rights available to them under applicable law.
California residents may contact us using the information in the "Contact Us" section to submit a privacy request.
```12. Children's Privacy
```Our website is intended for a general audience and is not directed to children under the age of 13.
We do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
```13. Third-Party Websites and Services
```Our website may contain links to websites, applications, or services operated by third parties.
This Privacy Policy does not govern the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.
```14. International Data Transfers
```Wetie is based in the United States, but some service providers we use may process information in countries other than the country where you live.
Where applicable, information may therefore be transferred, processed, or stored outside your state or country, subject to applicable legal requirements and appropriate safeguards.
```15. Changes to This Privacy Policy
```We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or legal requirements.
When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we handle personal information.
```16. Contact Us
```If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact Wetie.
Wetie Customer Support
Email: support@wetie.net
Phone: +1 (206) 800-3186
Business Address:
Wetie
160 E Tasman Dr, Suite #112
San Jose, CA 95134
United States