At Wetie, we want the checkout process to be simple, secure, and transparent. This Payment Policy explains how payments are handled when you purchase products through our online store.

1. Accepted Payment Methods

We accept the payment methods displayed and available to you during checkout. Available payment options may vary depending on your location, device, order, and other factors.

Before completing your purchase, the checkout page will display the payment methods available for your order.

2. Payment Authorization

When you place an order, your selected payment method may be authorized or charged according to the payment provider's processing procedures.

An order is subject to successful payment authorization and confirmation. If payment cannot be authorized or completed, the order may not be processed.

3. Pricing and Currency

Product prices are displayed on our website at the time of purchase. Prices may change from time to time without prior notice, but changes will not affect an order that has already been accepted and confirmed, except where correction of an obvious error is necessary.

The currency and total amount applicable to your purchase will be shown during checkout before you submit your order.

4. Taxes

Applicable sales taxes and other required charges, if any, will be calculated and displayed during checkout based on the information available for your order.

5. Billing Information

You are responsible for providing accurate billing and contact information when placing an order. This may include your name, billing address, email address, telephone number, and other information required to process your payment.

Incorrect or incomplete billing information may result in payment delays, order verification, or cancellation of an order.

6. Payment Security

Payment transactions are processed using payment-processing services available through our Shopify checkout. Payment information is handled according to the applicable payment provider's security and privacy practices.

Wetie does not ask customers to send complete payment-card numbers, security codes, passwords, or other sensitive payment credentials by email or through customer support messages.

7. Payment Verification

In some circumstances, an order may require additional verification before it can be processed. This may occur for security, fraud-prevention, payment verification, or order-validation purposes.

If the required verification cannot be completed, Wetie may delay or cancel the affected order. If a payment has already been captured for a canceled order, the applicable amount will be refunded.

8. Failed or Declined Payments

If your payment is declined or cannot be completed, please verify your payment details or use another payment method available at checkout.

Wetie does not control decisions made by banks, card issuers, payment networks, or third-party payment providers regarding payment authorization or declines.

9. Duplicate Charges

If you believe you have been charged more than once for the same order, please contact us promptly so we can review the transaction and assist with the issue.

10. Refunds

Approved refunds are generally issued to the original payment method used for the purchase, unless another method is required or permitted by applicable circumstances.

Processing times for refunds may vary depending on the payment provider, card issuer, bank, or other financial institution. Wetie cannot control the time required by third parties to post a completed refund to your account.

11. Returns and Refund Eligibility

Eligible products may be returned within 30 calendar days from the date of delivery. Return shipping is provided at no cost to the customer, and we do not charge a restocking fee.

For complete information about return eligibility, the return process, exchanges, and refunds, please review our Return and Refund Policy.

12. Order Cancellations

If you need to cancel an order, please contact us as soon as possible at support@wetie.net.

Cancellation requests are not guaranteed once an order has entered processing or shipment. If a cancellation is accepted after payment has been received, the applicable payment will be refunded.

13. Payment Disputes

If you believe there is an issue with a payment or charge associated with your Wetie order, we encourage you to contact us first so we can review the matter and work toward a resolution.

14. Changes to This Payment Policy

We may update this Payment Policy from time to time to reflect changes to our payment methods, checkout process, business practices, or applicable requirements.

Any updated version will be posted on this page with a revised "Last Updated" date.

15. Contact Us

If you have questions about payments, charges, refunds, or your order, please contact Wetie: